Desires for a better experience and concerns for security are still shaping the digital relationship between consumers and businesses, and identity is finding its way into every customer decision.

In this report with Frost & Sullivan, we take a deep dive at the corporate innovation agenda and the role that innovation labs have in the development of the facets needed for a successful corporate…

Digital adoption and with it a fast-growing digital ecosystem are changing the relationship between businesses and consumers in Asia-Pacific. While businesses are striving to drive and unlock the benefits from increasingly digital lifestyles, they must…

Innovation is at the heart of our business and our culture.

Learn what consumer behavioural thresholds and preferences in data sharing, privacy and fraud management practices mean for interactions between organisations and consumers.

The multitude of transactions in today’s digitalised world has resulted in the rise of a new digital currency between organisations and consumers – trust. Businesses looking for consumers to interact, and ultimately transact will need…

For most, a credit score may look like a simple three-digit numerical expression of an individual’s credit worthiness, assessed by a credit bureau at a point in time. But for a potential lender, it gives…

Uncover the valuable role data analytics can play in a customer’s lifecycle.

Uncover the benefits of technology and analytics in the grander financial inclusion objective.