Experian believes in empowering individuals and organizations to make the right decisions and enabling them to achieve their goals.


The recent times have been challenging with the COVID-19 outbreak. We hope you and your loved ones are safe and healthy. We want to ensure we continue to serve you during these challenging times and therefore our staff is working from home. However as mandated by the Government and local authorities, our call center based out of the Mumbai Metropolitan Region has been shut. Our associates and staff are unable to come to the office and therefore our helpline numbers are currently inactive and will continue to remain so until further notice.


We are taking these steps with respect to the Government measures and care for our employees, their families, and our community. We assure you that we will be back to our high standards of service once the situation improves. We again thank you for your co-operation and hope your loved ones and you stay safe.

Join us on the upcoming webinar on
‘Lending in Uncertainty – Taking a closer look’ on 26th August, 2020.

Register for free

Navigating the COVID-19 Impact | Webinar Series

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Bureau Membership

For subscribing to Experian Bureau Membership:

Experian Credit Information Company of India Pvt. Ltd. (ECICI)

Since we went live in August 2010, we have signed 5000+ banking and financial institutions across India as our members, providing national coverage with a database of over 430 million loan records.

We readily accept data in your existing data format submitted by you to other bureaus, in case if you don’t, we shall guide you through the process. We invite you to become a member of ECICI and avail our advanced credit information services.

Membership Pricing - Our Membership fee and Annual is as below:

  • Membership fee*              : ₹10,000
  • Annual Fee*                      : ₹5,000

(* Applicable Taxes extra @ 18%)

Bank Name: Hongkong Shanghai Banking Corp Ltd,

Address: 52/60, M.G. Road, M Roaming Security: Mumbai 400 001

Account Name: Experian Credit Information Company of India Pvt. Ltd.

Account Number: 006075113001

IFSC Code: HSBC0400002

Kindly share UTR number once you have made the payment. Click here to download the account opening form and click here to read the standard membership agreement. We request you to go through it and send us an email with your Organisation’s PAN Card, GST Certificate, Certificate of Incorporation/ Registration to We would also require you to share the Account Opening form as well as the contact details of your authorized signatory - name, mobile number and email id.

Post the receipt of the above we will send you a digital link for signing of the agreement. The authorized signatory will receive the OTP on the mobile and post our signing the franked signed will reach you on the same email id.

You will need to prove that you are a specified user to become our Member.

The specified users prescribed in the Credit Information Companies (Regulation) Act, 2005 (CICRA):

Sr. No

Specified user (Member) as per CICRA


Governing Act / To be registered with


Credit Institution

→ New bank
→ State Bank of India
→ Subsidiary bank
→ Co-operative bank
→ National bank
→ Regional Rural bank (RRB)


Non-banking financial company (NBFC)

Reserve Bank of India Act

Public financial institution

Companies Act

Financial corporation established by a state

State Financial Corporation Act

Housing Finance Institution

National Housing Bank Act

Credit Card companies



Insurance company


→ Insurance Act , 1938 (4 of 1938)
→ Registered with Insurance Regulatory and Development Authority


Cellular or phone services Company


Registered with Telecom Regulatory Authority of India


Credit Rating Agency


Securities and Exchange Board of India


Stock broker


→ Securities and Exchange Board of India (Stock Brokers and Sub-Brokers) Regulations 1992

→ Registered under section 12 of the Securities and Exchange Board of India Act, 1992 (15 of 1992)


Trading member


Registered with recognized commodity exchange


Securities and Exchange Board of India




Insurance Regulatory and Development Authority




Credit Information Company




If you are already a member: 

Login for Data Submission

Click here to access the latest data submission guidelines in reference to the moratorium period.

Log in to Member Services to conduct a credit search