Neeraj Dhawan, Managing Director – Experian India spoke to Moneycontrol’s Hiral Thanawala on consumer behaviour in these pandemic times and the impact of a loan moratorium on retail borrowers’ credit scores.
The second wave of the COVID-19 pandemic has impacted the healthcare system in India severely. Many Indians are navigating a strained healthcare system, along with extended lockdowns leading to business closures and job losses impacting their livelihoods.
India's credit ecosystem remains resilient despite the pandemic and the consumer credit market is projected to grow at a higher rate than most major economies globally, according to a report by Experian and Invest India.
According to data analytics company Experian, despite the growing risk of fraud, 40 per cent of Indian businesses indicate that they are placing more emphasis on revenue generation rather than fraud detection, which can lead to an increase in losses and a decline in customer confidence.
Experian India, world’s leading global information services company specialising in decisioning, data analytics, and the first credit bureau to be licensed in India has appointed Neeraj Dhawan as its new Managing Director.
What is the state of credit information today? How is India faring on the technology front? Watch Mohan Jayaraman, Managing Director South East Asia and Regional Innovation at Experian Asia Pacific, in an insightful fireside chat with Satish Mehta, Chief Evangelist at Athena e-learn, about the importance of financial inclusion in APAC, how consumers can strengthen their financial identities, the technology landscape in India, and more.
The latest entrant in the credit card market, IDFC First Bank, has offered the lowest interest among all credit cards: as low as 9 percent! In a recent interaction with Moneycontrol (before the bank’s silent period began due to its impending financial results), the bank’s managing director and chief executive officer, V. Vaidyanathan said that IDFC First Bank is the first bank in India to introduce the dynamic interest rate system for its credit card customers.
99 of Businesses in India Implement Digital Online Strategy to Recognize their Customers Highest in APAC Experian Report
The second wave of Experian's Global Insights Report highlights that 99 per cent of Indian businesses have implemented strategies related to recognising their customers across various platforms. Experian- a leading global information services company - surveyed 3,000 consumers and 900 executives working in consumer technology, retail banks, E-commerce, and telecommunications.